RetailDeal's Commitment to Security
RetailDeal encrypts billing information wherever requested online. Personal information is accessible only by staff and volunteers designated to handle complaints or requests. All RetailDeal agents and contractors with access to personal information are also bound to adhere to this policy as part of their contract with RetailDeal.
Personal Information that RetailDeal May Collect
RetailDeal collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information, and complaint and inquiry information. RetailDeal may also collect business information from sole proprietorships that apply for accreditation or program participation, some of which might constitute personal information, as well as personal information from individuals acting solely in their business capacity.
RetailDeal does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
How RetailDeal May Use Personal Information
Unless you consent, RetailDeal will use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle your complaints and process billing and business requests related to program participation, and we will use such information to provide operational notices, and in program recordkeeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographic data but will not result in the reporting or publication of any personal information provided to us.
How Your Information May Be Shared
In order to process complaints against businesses, RetailDeal will transfer complaints received to the business complained about. It is also possible that a complaint, request or inquiry will be more appropriately handled by another RetailDeal, in which case the request or inquiry will be transferred to the proper RetailDeal. By completing a complaint form or sending us a request or inquiry, you are allowing us to forward your information to the proper business and also to the proper RetailDeal, if necessary. Consumer inquiries may be forwarded by email, and consumers should recognize that this method of transmission may not be secure. RetailDeal may also share your personal information with RetailDeal for RetailDeal to research industry marketplace practices. Just as in any research we may do, RetailDeal research will not result in the reporting or publication of any personal information. RetailDeal never sells or rents personal information.
We will also release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;
- Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
- To appropriate governmental authorities, where warranted by a company's failure to participate in RetailDeal's advertising self-regulatory process; or
- To appropriate persons, where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at [email protected]. Let us also know the department or RetailDeal program that led to your submission of personal information so we may efficiently locate your information.
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. RetailDeal uses non-identifying cookies to provide easier site navigation and access to forms. You can still use RetailDeal site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
Collection and Use Of Bank Account Information
As part of our information collection process, we may detect additional bank accounts under the ownership of the consumer. We will consider these additional accounts to be part of the application process. By applying, you authorize us to search for and evaluate bank accounts under your ownership for this purpose.